Our work
The job, and how it's approached.
One of the write-ups below is a real job, quoted from the customer's own Google review. The rest explain how Matt tackles the work that fills most weeks — what actually goes wrong, and what the right fix looks like.
Write-ups
The fault, the fix, and why.
The first entry is a real job, written up from the customer's own Google review and quoted verbatim. The three that follow describe how Matt approaches common jobs — they are explanations of the work, not customer testimonials.
A boiler past saving, replaced and explained
The situation — An existing boiler developed what the customer described as a terminal problem — the point at which repair stops being sensible and the honest answer is a replacement. The anxiety in that situation is rarely the boiler itself; it's not knowing whether you're being told the truth about it.
How Matt handles it — Matt fitted a new boiler and, just as importantly, talked the customer through what was happening at each stage rather than disappearing behind the cupboard door for a day. The work was completed to a high standard and the customer was, in his own words, very pleased.
“Matt fitted a new boiler for us after our previous one developed a terminal problem and did an excellent job. Matt explained everything clearly and completed all the work to a high standard. Very pleased with Matt's work.”
★★★★★ — Paul Charlish, via Google
The radiator that's cold at the bottom
The situation — A radiator that's hot at the top and cold at the bottom is the classic misdiagnosis. Bleeding it does nothing, because the problem isn't air — it's sludge, magnetite that has settled out of the system water and built up along the bottom of the panel where the flow should be.
How Matt handles it — The fix depends on how far it's gone: a power flush or chemical clean on a system that's salvageable, a replacement panel where the radiator is beyond it, and a magnetic filter fitted afterwards so the same sludge doesn't quietly rebuild over the next five years. What matters is being told which of those your system actually needs.
How the job is approached — not a customer testimonial
A bathroom where nobody blames the tiler
The situation — The usual way a bathroom goes wrong isn't bad workmanship, it's the handover between trades — the plumber's first fix doesn't quite suit the tiler's set-out, the tiler finishes before the sanitaryware lands, and the silicone gets done last by whoever is still on site.
How Matt handles it — Matt tiles as well as plumbs, so a bathroom runs as a single job: strip-out, first fix, fitting, tiling, sealing, final connections and testing, in that order, by one person who has the finished room in mind from the first day. There's no interface to fall down, because there's no interface.
How the job is approached — not a customer testimonial
A leak at nine on a Sunday night
The situation — Water coming through a ceiling doesn't wait for office hours, and the first ten minutes matter more than the next two hours. Most households don't know where their stopcock is until they need it, and by then they're standing in the dark under a light fitting they shouldn't be touching.
How Matt handles it — Emergency call-outs are available seven days a week. While you wait, the sequence is: water off at the stopcock, electrics off at the consumer unit if water is anywhere near them, hot taps opened to drain the pipes down, and a photo of where it's coming from. There's a full checklist on this site — worth reading before you need it.
How the job is approached — not a customer testimonial
Gallery
The kind of finish we're after.
A note on these photographs — Matt Wennington Plumbing and Heating doesn't have job photographs on its Google profile yet, so this gallery is illustrative of the kind of work described on this site rather than photographs of completed jobs. Send over a few photos from recent jobs and they'd go straight in here.
A walk-in shower enclosure with a heated towel rail and large-format wall tiling — the kind of full bathroom fit handled here as one job, tiling included.
A compact modern bathroom: counter-top basin on a timber shelf, concealed-cistern WC and a towel radiator, planned so a small room still works properly.
Large-format tiling run floor to ceiling in a shower room — flat background, planned set-out, straight grout lines.
A glazed shower enclosure and vanity unit in a light, neutral bathroom — first fix, fitting and final connections all under one pair of hands.
Twin basins on a run of vanity units — the sort of layout that needs the pipework thought through before the tiling is set out.
Metro tiling in a shower with a mosaic feature band — the cuts landing where you don't look, full tiles where you do.
A traditional column radiator on a plain wall — radiators fitted, moved and replaced as part of heating installation and repair work.
Patterned floor tiles being set out and bedded — preparation and layout are where a tiled floor is won or lost.
A bath with a tiled surround and a concealed shower valve — a typical family bathroom refit from strip-out to final test.
Want something similar?
A boiler on its last legs, a heating fault nobody has got to the bottom of, or a bathroom you'd like doing properly — tell Matt what's going on. Quotes are free.